Shared work plan
Coordinate crew workloads through requests and available time slots.
For field crew managers
Field crew management
Coordinate office and field teams: clear tasks, deadlines and performance reports.
SOLUTION SUMMARYFor telecom contractors
The system helps plan the work of field technicians and crews, assign tasks and receive results from sites. The dispatcher works with the schedule, the technician with the mobile interface, and the manager with reporting.
PRACTICAL TASKS
The office plans. The crew sees the task.
Tasks on site
The employee receives a work order and records the result in the mobile interface.
Resource accounting
Tie the use of materials to the work performed.
IS PORTAL INTERFACE
Planning in the office and work on the site
Open the image,
to see the details.
FROM PLAN TO EXECUTION
What the workflow looks like
01
Define the crew composition and roles.
02
Distribute work orders among technicians.
03
Receive completion reports.
04
Analyze crew performance.
Crew management
Important to know
before the start
01How does the crew receive tasks on site?
The employee opens the assigned task in the mobile interface. They can review site data, record completion and track inventory use.
02How can installation-crew deadlines be controlled?
Set deadlines and responsible people, then monitor work-order statuses and site reports. IS PORTAL provides an incident system for overdue request closures.
03How can crew workload and results be assessed?
Use schedules and free slots for planning, and completed work and reports for results. The required reporting dimensions, KPI rules and formulas should be agreed for your organization.